Reporting your claim is quick and easy

Reporting your claim is quick and easy

We are always there to help you. In the event of an accident, our priority is to get you back on the road as fast as possible. Report your claim as soon as possible. We’ll make sure we handle it quickly.

Report New Claim

Does it involve damage to your vehicle? Get the necessary documents together and submit your claim here. If your vehicle has been damaged, you are required to call ForenSys (199) immediately after the accident has occurred. ForenSys files a claims report which is sent directly to us. 

Benefits of Online Claims reporting:

Quick Feedback: You get confirmation of your claim as soon as we receive it.                               

Report claim when convenient: You can report claims 24/7.                 

We contact you: You will hear from us.

How to report a claim?

  • Complete the claims form online
  • You will get a confirmation email when we receive your claim
  • Download the Citizens vehicle claims form here and complete

Ensure you have all required documents ready for uploading.

File a Claim

Please complete the form below and we will contact you in 48 hours on business days.