Your questions are important

Your questions are important

Get the answers to your most frequently asked questions

Car Insurance

  • What is WA (Third Party Insurance)?

    WA consists of Third Party Coverage. You are covered covered for all damages you cause to others, your own damages will not be covered. Our Basic Coverage ensures that you comply with all requirements of the Law to operate on the road.
    - No deductible
    - Best priced

  • What’s a deductible?

    It's the portion of a covered loss that, according to your policy, you've agreed to pay before Citizens starts paying for costs of the loss.

  • How much will my car insurance premium be?

    The premium is calculated on the following components:
    - The type of the vehicle and whtether its use is private or commercial
    - Vehicle year of manufacture and catalogue value
    - The numbers of years you have driven accident free (No-Claim)
    - The insurance package
     

  • What is an annuity?

    An annuity is a contract between an individual and an insurance company in which the individual makes a series of payments and in return, obtains regular disbursements beginning either immediately or at some point in the future. Annuities are commonly set up to provide a steady stream of income in retirement.

  • What is a calendar year?

    The calendar year typically refers to earned premiums and loss transactions occurring from January 1 to December 31, irrespective of the contractual dates of the policies to which the transactions relate and regardless of the dates of the accidents.